Movenue provides in-app choices for profile visibility, routine visibility, permissions, exports, workout-history deletion, live-sharing preference, and account deletion. Depending on where you live, law may also give you rights over personal data.
Start with an in-app control
Use the app where possible:
- edit eligible profile fields;
- change profile or routine visibility;
- report or block;
- turn live metric sharing off;
- change HealthKit or location permission in Apple system settings;
- export compatible routine packages;
- export raw workout samples from an eligible history item;
- delete an individual history item;
- permanently delete the Movenue account.
Changing a device permission stops future access through that permission but does not by itself delete data already stored by Movenue.
Contact Movenue
Email:
support@movenue.me
Suggested subject:
Movenue privacy request
Include:
- the type of request;
- your Movenue username if known;
- the country/state where you live if needed to identify applicable rights;
- a concise description of the data or concern.
Do not send:
- a password;
- Apple/Google sign-in code;
- identity token;
- Movenue access/refresh token;
- unnecessary health information;
- government identification unless Movenue establishes that it is lawful, necessary, and provides a secure method.
Requests you may be able to make
Subject to applicable law, conditions, and exceptions:
- information/access;
- correction;
- deletion;
- restriction;
- objection;
- portability;
- consent withdrawal;
- opt out of sale, sharing, or targeted advertising;
- limit certain sensitive-data uses;
- appeal an eligible denied request;
- complain to a competent regulator.
The intended Movenue launch policy is no sale of personal data, no sharing for cross-context behavioral advertising, and no advertising use of HealthKit data. The final Privacy Policy reflects actual production practices.
Verification
Movenue may need to verify control of the account and, where relevant, an authorized agent’s authority. Verification should be proportionate to the request and data. Movenue will not ask for a password or sign-in token.
Information supplied for verification is used for verification, security, compliance, and the request record.
Timing and response
Movenue will acknowledge and respond within the period required by applicable law. A lawful extension, exception, or denial will be explained, including an appeal or complaint route where required.
Sensitive exports will not be sent as an ordinary unencrypted email attachment.
Account deletion
For permanent account deletion, use the in-app process or visit
/account-deletion.
More information
Privacy PolicyAccount deletionSupport