FREQUENTLY ASKED QUESTIONS
Straight answers before your first session.
Devices, routines, Apple Watch readings, privacy choices, account deletion, safety, and release status—explained without the fine-print detour.
THE ESSENTIALS
What people ask most.
Every answer reflects the reviewed pre-release build and avoids promising release-gated cloud behavior.
What is Movenue?
Movenue is a social workout planning and coaching app for iPhone with an optional Apple Watch companion. It combines a detailed routine builder, a focused active-session coach, history, and privacy controls.
Which devices does Movenue support?
The reviewed build requires iOS 17 or later. Apple Watch features require watchOS 10 or later, compatible paired devices, the relevant permissions, and available sensor data.
Do I need an Apple Watch?
No. The iPhone routine builder and manual active coach do not require a Watch. A compatible Watch is needed for available heart-rate, pace, and distance readings in the reviewed architecture.
Can Movenue create a routine with AI?
Not as a released product feature. The reviewed build contains an under-development local preview, so Movenue does not market AI-generated or personalized workouts as available.
Can I keep a routine private?
Yes. Eligible routines can be set to private. Public discovery and other cloud/community behavior depend on the production release and account permissions.
What is the difference between counter and timer steps?
A counter step lets you record reps manually. A timer step tracks a work interval. Both can include sets, recovery, notes, photos, and optional conditions for available readings.
Can a workout be restored after interruption?
The active workout is designed to save session state so it can be restored after an interruption. Restoration can still depend on the exact interruption and state available on the device.
What does the Live Activity show?
On supported iPhones, it can show compact active-workout status on the Lock Screen or Dynamic Island. It is not an emergency alert or a guarantee that the app remains active.
Which Apple Watch readings can appear?
When available, permitted, and connected, the companion can provide heart rate and estimate pace and distance during an active iPhone workout.
Are Watch readings medically accurate?
No medical claim is made. Readings can be delayed, missing, or inaccurate and must not be used for diagnosis, treatment, emergency detection, or deciding whether exercise is safe.
Does Movenue share my health readings with everyone?
No. Live metric sharing is off by default and is not inferred from joining an event. Private completed-workout HealthKit samples and aggregates are not exposed in public profiles or feeds in the reviewed design.
Does Movenue sell health or fitness data?
Movenue’s stated policy is not to sell personal data or use HealthKit-derived data for advertising. See the Privacy Policy for full details and updates.
What can other members see?
Visibility depends on your profile and routine settings and the current release. Public profiles and routines may expose the information you choose to publish; private health samples are not public profile content.
How do reporting and blocking work?
Use the available report action for content or conduct that may violate the Community Guidelines, and block an account to limit supported interactions. For immediate danger, contact local emergency services.
Can I export my data?
Movenue supports compatible routine import/export and raw CSV export for captured workout samples when they exist. Additional applicable access or portability requests can be sent through the privacy request process.
What is Clear downloaded cache?
It removes eligible downloaded or cached device copies. It is not the same as deleting cloud content, workout history, or the account.
How do I delete my account?
Open Settings in Movenue, choose Delete Account, review what will be removed, and confirm. If you cannot access the app, follow the account deletion page and contact support.
Is Movenue for children?
Movenue is not directed to children under 13. A higher minimum age or parental authorization can apply depending on local law and the launch territory.
Does Movenue provide medical or training advice?
No. Movenue is a general fitness and wellness tool. Routines, thresholds, cues, and sensor readings are not medical advice, diagnosis, treatment, or emergency monitoring.
Is Movenue free?
The commercial model has not been announced. Pricing, purchases, or subscriptions will be described before any paid release.
How do I get more help?
Open the full guide or email support@movenue.me with the app version, device details, what happened, and what you already tried. Never send credentials or unnecessary health data.
READY WHEN YOU ARE
Still curious? The guide goes deeper.
Use the full Movenue guide for step-by-step setup, routine creation, active workouts, Watch permissions, exports, and deletion.